Accenture is collaborating with Air France-KLM to transition the airline group’s digital applications to the cloud, moving away from its three proprietary data centers. This multi-year initiative aims to enhance operational agility, optimize resource availability in real time, and strengthen business resilience through cloud, data, and AI, including generative AI.

As part of this transformation, Accenture and Air France-KLM have developed a common operating model with a governance process, enabling Accenture to co-lead the project. A cloud migration factory has been established, using predefined processes and reusable templates to facilitate the simultaneous migration and transformation of applications. So far, 350 applications have been successfully deployed, ensuring faster time-to-market and greater operational efficiency.

The new cloud infrastructure improves resilience by allowing real-time access to information, supporting data-driven decision-making, and fostering stronger collaboration. Its scalability was successfully tested during a recent sales campaign in France and the Netherlands, where it provided rapid access to resources.

Sabine Bechelani, managing director for Travel and client account lead at Accenture, highlighted the importance of this collaboration in building resilience and growth opportunities through cloud and AI. Pierre-Olivier Bandet, executive vice president of Information Systems at Air France-KLM, emphasized that the partnership will enhance agility and performance across the organization, optimizing decision-making and improving the travel experience for millions of customers.

This initiative underscores Accenture’s expertise in digital transformation, cloud solutions, and AI-driven operational enhancements, reinforcing its role in helping clients compete and innovate in complex markets.
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