Walmart has introduced Wally, a generative AI-powered assistant designed to enhance productivity for its merchants by automating data analysis, reporting, and operational support. Merchants play a crucial role in sourcing products and making strategic decisions based on complex data. Traditionally, analyzing sales performance across stores, regions, and channels required multiple reports and extensive data processing.

Wally streamlines these tasks by instantly generating insights, diagnosing performance trends, answering operational questions, and performing advanced calculations. Built on Walmart’s proprietary data, Wally is designed to be intuitive, requiring no technical training. Merchants can ask questions and receive actionable insights in seconds, allowing them to focus on strategic decision-making rather than manual reporting.

Developing Wally required building a semantic layer to understand Walmart’s unique data landscape. The AI assistant efficiently processes large volumes of product information through advanced algorithms and a strong computational infrastructure. Early feedback from Walmart merchants has been highly positive, and the company plans to further refine Wally based on user input. Future improvements may enable the AI to take autonomous actions within set guidelines, further optimizing merchandising operations.

By automating time-intensive tasks, Wally allows Walmart merchants to focus on delivering the right products to customers efficiently and effectively, aligning with the company’s goal of enhancing customer experiences.