DoorDash highlighted improvements made in 2024 and plans for 2025 to enhance the experience for Dashers. In 2024, flexibility was expanded through the Dasher Preferences tool, enabling Dashers to choose delivery types and customize their work schedules. A new Rewards program introduced Silver, Gold, and Platinum tiers, providing Dashers with enhanced benefits. Stronger safeguards were implemented, including frequent identity re-verifications and updates to the account deactivation process.

Looking ahead to 2025, DoorDash plans to refine its Dasher Rewards with a new Overall Dasher Rating system and additional perks. The company is exploring expansions for the Dasher Relief Fund and new earning opportunities like taking photos of menus or confirming store hours. Safety measures will continue to be scaled, ensuring the integrity of the platform. These updates reflect DoorDash's commitment to flexibility, rewards, and safety for its Dashers.