ServiceNow reported strong financial results for the fourth quarter and full year of 2024, with significant growth in subscription revenues and other key metrics. Here are the key highlights:

**Fourth Quarter 2024 Results:**
- Subscription Revenues: $2.866 billion, a 21% year-over-year increase.
- Total Revenues: $2.957 billion, up 21% year-over-year.
- Current Remaining Performance Obligations (cRPO): $10.27 billion, a 19% increase year-over-year.
- Remaining Performance Obligations (RPO): $22.3 billion, up 23% year-over-year.
- Net Income: $384 million, compared to $295 million in Q4 2023.
- Free Cash Flow: $1.4 billion, a 47.5% increase year-over-year.

**Full-Year 2024 Results:**
- Subscription Revenues: $10.646 billion, a 23% increase year-over-year.
- Total Revenues: $10.984 billion, up 22% year-over-year.
- Net Income: $1.425 billion, compared to $1.731 billion in 2023.
- Free Cash Flow: $3.455 billion, a 31.5% increase year-over-year.

**Business Highlights:**
- ServiceNow added nearly 500 customers with more than $5 million in Annual Contract Value (ACV), representing a 21% year-over-year growth.
- The company announced new AI innovations, including the AI Agent Orchestrator and AI Agent Studio, set to launch in March 2025.
- ServiceNow expanded partnerships with Google Cloud, Oracle, and Visa, among others, to enhance AI and workflow capabilities.
- The Board of Directors authorized an additional $3 billion for the share repurchase program.

**Leadership and Recognition:**
- ServiceNow was recognized as a leader in several industry reports, including Gartner’s Magic Quadrant for CRM Customer Engagement Center and AI Applications in IT Service Management.
- The company was also named one of Fortune’s World’s Most Admired Companies for 2025.

**Financial Outlook for 2025:**
- Q1 2025 Subscription Revenues: Expected to be between $2.995 billion and $3.000 billion, representing 18.5% to 19% year-over-year growth.
- Full-Year 2025 Subscription Revenues: Projected to be between $12.635 billion and $12.675 billion, up 18.5% to 19% year-over-year.
- Free Cash Flow Margin: Expected to be 32% for the full year.

ServiceNow continues to focus on innovation, particularly in AI, and aims to maintain its leadership position in the enterprise technology landscape. The company’s strong financial performance and strategic investments position it well for future growth.