American Express has announced key executive leadership changes as part of its ongoing growth strategy. Anré Williams, CEO of American Express National Bank (AENB) and Enterprise Services, will leave the company later this year to pursue leadership opportunities outside of American Express. Williams, who has been with the company for over 35 years, will transition his responsibilities and serve as Senior Executive Advisor until early November.
In response to these changes, several leadership appointments have been made, effective February 3, 2025. Howard Grosfield will become Group President of U.S. Consumer Services (USCS) and will now oversee Technology, Enterprise Digital & Data Services, and Digital Labs. Raymond Joabar will assume the role of Group President of Global Commercial Services (GCS), also overseeing the Global Servicing team. Mohammed Badi will become President of Global Servicing, while Anna Marrs will lead Global Merchant and Network Services (GMNS), with additional responsibilities over Credit and Fraud Risk, Global Strategic Partnerships, and the China Joint Venture.
Denise Pickett will take on the newly created role of President, Enterprise Shared Services (ESS), overseeing Global Real Estate, Workplace Enablement, Global Supply Management, Global Security, Business Continuity Management, and Aviation.
Additionally, Raj Bharadwaj has been promoted to report directly to CEO Stephen J. Squeri, who will assume the role of CEO of AENB following Williams’ departure. Other leadership transitions include Gina Taylor now reporting to Chief Risk Officer Doug Tabish.
Vice Chairman Doug Buckminster will continue in his role, overseeing Global Advertising and Brand Management and Corporate Development. The company’s executive leadership remains committed to its long-term growth strategy and enhancing its risk management culture.